bdt22 Privacy Policy —
Your Information, Your Rights
Your personal information on the bdt22 platform is fully protected with SSL encryption. This page describes in detail what information we collect, how we use it, and what rights you have.
Introduction & Scope
A brief overview of this document
1 About This Policy
bdt22 ("we", "our", "platform") provides a safe and reliable online entertainment service for users in Bangladesh. Protecting the privacy of your personal information is a fundamental responsibility of ours.
This privacy policy describes what personal information bdt22 collects, the purposes for which that information is used, with whom it may be shared, and the technical measures we follow to protect your information. It applies to all bdt22 services, mobile interfaces, and the website.
By using our platform, you are agreeing to the terms of this policy. If you disagree with anything, please contact our support team.
What Information We Collect
Different categories of personal information
2 Types of Information Collected
bdt22 may collect the following types of information:
- Identity Information: Name, date of birth, and information required for national identity verification.
- Contact Information: Email address and phone number (for account communications).
- Financial Information: Transaction details via bKash, Nagad, Rocket, or bank transfer; we do not store full card numbers or complete bank account details.
- Technical Information: IP address, device type, browser version, operating system, and session duration.
- Usage Information: Which games or sections you spend time in, betting patterns, and account activity history.
- Cookie & Tracking Information: Cookies required to improve site functionality and user experience.
3 How Information Is Collected
We collect information in the following ways:
- Directly from you: Through account registration, deposit/withdrawal forms, support contact, and other interactive features.
- Automatically: Through cookies, web beacons, and log files while you browse our site.
- From third parties: Transaction confirmation information from payment service providers (bKash, Nagad, Rocket, banks).
| Type of Information | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account verification and age confirmation | 5 years after account closure |
| Transaction Information | Financial records and dispute resolution | 7 years after account closure |
| Technical Information | Security and fraud prevention | 1 year from date of collection |
| Usage Information | Service improvement and personalisation | 2 years from date of collection |
| Cookie Information | Session management and preference storage | End of session or maximum 1 year |
Purpose of Information Use
How and why your information is used
4 Legal Basis and Purpose of Data Processing
bdt22 uses your information for the following legitimate purposes:
- Contract performance: Managing your account, processing deposits and withdrawals (including via bKash, Nagad, Rocket, and bank transfer), carrying out betting activity, and paying out winnings.
- Legal obligations: Ensuring age verification in compliance with applicable law (for users aged 21 and above only), preventing money laundering, and implementing responsible gambling policies.
- Legitimate interests: Detecting and preventing fraud, maintaining platform security, and resolving technical issues.
- Service improvement: Analysing usage patterns to make the user experience smoother and more personalised.
- Communications: Sending important account information, security alerts, and policy change notifications.
- Customer support: Providing 24/7 assistance via live chat and email ([email protected]) and resolving complaints.
5 Marketing and Communications
With your consent, bdt22 may send you relevant promotional information, bonus offers, and new feature updates. You can stop marketing communications at any time from your account settings or through the support team. However, important service-related messages (security alerts, transaction confirmations) will always be sent.
Information Sharing and Disclosure
Who your information may be shared with and under what circumstances
6 Sharing Information with Third Parties
bdt22 does not sell or rent your personal information for commercial purposes. Information may be shared in the following limited circumstances:
- Payment service providers: Only the information necessary to complete a transaction is shared with bKash, Nagad, Rocket, and approved banks.
- Technology service providers: With trusted organisations that assist with hosting, cybersecurity, and analytics — they process information under our instruction and cannot use it independently.
- Legal authorities: When required by a court order, a legal request from an investigative body, or to meet a legal obligation.
- Responsible gambling organisations: With relevant support organisations if self-exclusion or a problem gambling risk is identified.
- Business succession: In the event of a merger or acquisition — you will be notified in advance.
All third parties mentioned above are contractually bound to maintain standards equivalent to this privacy policy.
7 International Data Transfers
In some cases, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the relevant country or organisation maintains adequate data protection measures. Data encryption and access controls always apply.
Data Security Measures
The technology and methods we use to protect your information
8 Technical and Organisational Security
bdt22 takes the following measures to protect your information:
- SSL Encryption: All data transmission between your browser and our servers is encrypted using TLS/SSL protocols.
- Password protection: Passwords are never stored directly — industry-standard hashing algorithms are used.
- Access controls: Only staff who need to can access specific information, and all access is recorded in logs.
- Firewall and intrusion detection: 24/7 security monitoring and automated threat detection systems.
- Regular security audits: Routine system testing by third-party security experts.
- Staff training: All staff receive regular training on data protection and privacy.
However, it is not possible to guarantee 100% security when transmitting information over the internet. You are responsible for keeping your password confidential and managing your account carefully on public networks.
9 Steps Taken in the Event of a Data Breach
If a data breach occurs and it poses a high risk to your rights and freedoms, we will notify you as quickly as possible. The notification will include the nature of the breach, possible consequences, and details of the steps we have taken.
Cookie & Tracking Technologies
How our site uses cookies
10 Cookie Policy
Cookies are small text files stored on your device. bdt22 uses the following types of cookies:
- Essential cookies: Essential for the basic functionality of the site — login sessions, security tokens, and preference storage. These cannot be turned off.
- Analytical cookies: To understand which parts of the site are used most, helping us improve our service.
- Functional cookies: To remember your language preferences and display settings.
You can reject non-essential cookies by changing your browser settings. However, this may limit some site functionality.
Your Rights
The control you have over your personal information
Right to Access Information
You can request a copy of what information we hold about you. We will provide it within the set timeframe after receiving your request.
Right to Rectification
If any of your information is inaccurate or incomplete, you can request a correction. We will update it as quickly as possible.
Right to Erasure
In certain circumstances you can request that your personal information be deleted. Information that must be retained due to legal obligations falls outside the scope of this right.
Right to Object to Processing
You can object to your information being processed for marketing purposes. You can also withdraw your consent at any time.
Right to Data Portability
You can request your information in a structured, commonly used format so that it can be used elsewhere if needed.
Right to Restrict Processing
In certain circumstances you can request that processing of your information be temporarily limited, for example while the accuracy of the information is being verified.
11 How to Exercise Your Rights
To exercise any of the rights above, email us at [email protected] or contact us via 24/7 live chat. We will process your request after verifying your identity. Depending on the complexity, we will try to respond within the specified timeframe.
If we decline your request, we will explain the reason, and you have the right to file a complaint with the appropriate authority.
Additional Provisions
Child Protection, Policy Changes & Applicable Law
12 Protection of Minors
bdt22 is strictly not intended for persons under the age of 21. We do not knowingly collect information from minors. If anyone creates an account by providing false information about their age and this comes to our attention, that account will be immediately closed and the associated data will be deleted. If you are aware that a minor is using our platform, please inform us.
13 Links to Third-Party Sites
Our platform may occasionally reference third-party services, such as payment gateways. These third parties have their own privacy policies, and bdt22 is not responsible for their practices. We recommend reading their privacy policies before using those services.
14 Changes to This Policy
We may update this privacy policy from time to time due to business changes, addition of new services, or legal requirements. For significant changes, we will send a notification to your registered email or display a clear notice on the site. Continued use of the site after any changes will be considered your acceptance of the updated policy.
15 Applicable Law & Jurisdiction
This privacy policy is governed by applicable law. For the resolution of any disputes, we will first attempt to reach a solution through discussion and mediation. Contact us at: [email protected] — our support team is available 24/7 in Bengali and English.
Have a question or concern?
Contact us for any matter related to your privacy — we are always ready to help.
Common FAQs
Frequently Asked Questions About the Privacy Policy